Sync error relates to communication between the amplifier and either its dongle or the computer. BE expects 256 bits of data each second to be coming through the dongle. When something less than that comes, BE warns you that something is interfering with the synchronization of the communication.<\/p>\r\n\r\n\r\n\r\n
Most commonly this is the trainer or the client. The Pendant and dongle should be able to \u201csee\u201d each other directly. When you lean between them or put an arm between them to point something out on the screen, it\u2019s not uncommon for that to interfere and cause sync error to blink on. If you place the Pendant on the client\u2019s shirt collar or shoulder on the same side of him\/her that the dongle is on\u2013and maybe you sit on the other side\u2013that should minimize these errors. If you place the pendant behind the client, blocked by the body, or with the desk, etc. interfering with its line of sight, there\u2019s greater chance of sync errors.<\/p>\r\n\r\n\r\n\r\n
When sync errors get serious enough to last for several seconds, even slowing down or stopping the display in BE, something else is probably wrong. Most common in my experience (but remember I often do workshops with 6 or 7 devices in the same room running at the same time) is another device\/dongle combination competing.<\/p>\r\n","protected":false},"excerpt":{"rendered":"
Sync Errors in the software Sync error relates to communication between the amplifier and either its dongle or the computer. BE expects 256 bits of data each second to be coming through the dongle. When something less than that comes, BE warns you that something is interfering with the synchronization of the communication. Most commonly […]<\/p>\n","protected":false},"author":112,"featured_media":0,"parent":0,"menu_order":130,"template":"","meta":{"_acf_changed":false},"topic":[776],"class_list":["post-39169","answer","type-answer","status-publish","hentry","answer_topic-tips-for-using-bioexplorer"],"acf":[],"yoast_head":"\n