TECH SUPPORT Pocket Neurobics dongle driver

Manually install PN driver

Extract the  file pnWirelessDongleDriver_Install_XP_Vista_Win7.zip.
This is found in the folder Brain-Trainer\Help\PN_Driver_manual_install or
you can place the  pnWirelessDongleDriver_Install_XP_Vista_Win7.exe into a new folder and change the filename extension from .exe to .zip.

Configure COM port
1. In Device Manager, right click on the PN entry under “Other Devices” and choose Update Driver.
2. In the Update Driver window, choose Browse my computer for driver software.
3. In the next window, click the Browse button and navigate to the location of the extracted folder above and click Next..

Configure USB protocol (repeating steps)
1. In Device Manager, right click on the PN entry under “Other Devices” and choose Update Driver.
2. In the Update Driver window, choose Browse my computer for driver software.
3. In the next window, click the Browse button and navigate to the location of the extracted folder above and click Next.

Now, in Device Manager you will see:

Under Universal Serial Bus controllers, %USB\VID_0403&PID_6001.DeviceDesc%
Under Ports (COM & LPT), Pocket Neurobics Wireless Dongle (COMx). Note the COM port number.

Remove the PN device from the port and reinsert it.

Open BioExplorer and add the device as usual.

ATTENTION: SOME COMPUTER BRANDS like to reserve COMs 1, 2 and 3 for their own use. If no COM ports are used, a new install enumerates the next available port (normally COM3). If you still have problems and the device is connected to COM 3, you can change the port assignment manually.

Changing Port assignment manually

1. In Device Manager, right-click the PN device name under PORTS (COM & LPT)
2. Click on Properties > Port Settings > Advanced.
3. On the COM Port Number field change the COM port from COM3 to another port (we recommend using COM6 and above to avoid conflict).
4. Click OK

After installing the driver manually OR doing an Automatic Update, REMOVE THE PN DEVICE FROM THE PORT AND REINSERT IT.
Open BioExplorer and add the device as usual.