Known Issues

Controls

– Sometimes it’s difficult to click on specific buttons, both in thresholds and in the configuration panel.
Temporary solution: Try clicking on different parts of the button. Usually, it will work by clicking on any of its corners.

Display

– If the text of the display is crowded and distorted, you may need to adjust your screen resolution to .1920×1080 and set the scale to 100%.

Error message

This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.

https://brain-trainer.sharefile.com/d-se01a3a0e98764282be205a4666fb195b

https://brain-trainer.sharefile.com/d-se01a3a0e98764282be205a4666fb195b

• Go to C:/Program FIles (x86)/Brain-Trainer/BT2
  Delete the “Brain-Trainer” folder that is inside BT2’s folder.
• Run the launcher from the desktop icon and it will reinstall the program.

Feedback

– Sometimes, the music feedback stops in the middle of the session.
Temporary solution: Pressing “pause” and then “play” resumes playback.

– Occasionally, some instruments in the music feedback go out of sync. This mainly occurs when the same design is running for the second time onwards.
Temporary solution: If this happens, exit the design and open it again.

– Media player: at times, a video from the playlist may play twice in a row, or a video from the playlist may be skipped.
No solution yet.

– Alpha-Theta design: sometimes, a song in the sequence is skipped, or a song plays twice in a row.
No solution yet.

– Shadow feedback in FRE Amplitude and FRE Summed designs: When making changes to enable/disable a filter after the design is already running, the shadow may respond incorrectly.
Temporary solution: Only press play after the design is fully configured and avoid making changes while it is in progress.

– Alpha-Up design: one of the sounds associated with the “10 Hz/Alpha” bar only plays correctly the second time the design is executed.
Temporary solution: After pressing play, press stop and then play again.

TQ Recording stops

– On some machines the TQ map recording will stop after ~15 seconds reporting that only 22 seconds of data are collected. Our developers believe they have resolved this issue.
Temporary solution: Delete the recording and start again.