With more than four users, game will not run

This issue has been resolved in the 1.52 update. This was the workaround:

If you open the score history before starting to play the game, the score will be recorded correctly.

Games unavailable

When the games appear grey, they are not unlocked. The license is not recognized. The following steps should be checked.

1. Close State Changer app
2. Have internet connection
3. Open State Changer. An update will begin in the background. After a period of updating, the next time you open the program, the update should be completed and the games should be available.

Sensor alert

“Gamer” icon at top left of game screen turns red during game play. This indicates artifact.

• Make sure the headset is fitted snugly but not too tightly against the forehead.
• Eliminate extra light from lights or windows in the environment.
• Avoid facial movements like raising eyebrows, grimacing, etc. and other movement.

Headset disconnected

1. Unplug the headset from the computer and plug it in again.
2. Press “Connect.”

If the issue is persistent, try the following sequence:

1. Remove the cable from the USB port
2. Close the State Changer app
3. Open State Changer app again
4. Plug in the cable to the USB port

 Update stalls

If internet connection is interrupted during the downloading of the update file in the update process, the download will stall. Then the zip file will be partially downloaded and will interfere with the next update attempt.

Fix: Delete the zip file and open the program again to initiate the update.