Computer Help

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7-zip Free File Extractor

7-zip opens .zip or .7z files. If you do not have an installer to extract your .zip files, download 7-zip. Get 7-zip free extractor 1. Go to 7-zip.org 2. Download 64 bit version 3. Run setup file to install See it in action: Extract files using 7-zip 1) Open Downloads folder 2) Select and Right-click […]

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How to find your antivirus software type

How to Find Your Antivirus Software Type In order to turn off or edit your antivirus settings you need to know what you have. Windows 10 Click Windows icon (Start button) Click Settings (Gear icon) Click “Update & Security” Windows 7 Click Windows icon (Start button) Type the word: Action Click “Action Center” Click the […]

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Windows System Information

System Information Find your system information. Windows 10 Click Windows icon (Start button) Click Settings (Gear icon) Click About Read system information page shown Windows 7 Click Windows icon (Start button) Type the word: System Click “System Information” from the list shown Read system information page shown

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System Refresh

System Refresh Sometimes a system is having enough trouble that people will reformat it to get a fresh start. This is not always necessary. A system refresh can resolve things and retain documents. How To Refresh Windows 10  

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Window Not Visible

Window not visible (e.g. Wiz window) Sometimes a window on the computer will be open but cannot be seen on the screen. This can happen after using dual monitors or it can be unexplained. Hold the Alt key and press Tab until the window is highlighted. Then release.

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Computer Specifications for Brain-Training

Minimum: – Operation system: Windows 10 or 11 64bits; – Intel core i5 – 8th Generation*; – Ram Memory 8GB; – 240GB Solid state drive SSD with optional Hard drive 1TB; – 3 USB ports (1 for dongle; 1 for amplifier; 1 backup/extra); – Powered USB HUB for more devices (keyboard, mouse, gamepad); – Nvidia […]

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Regional and Language Options

Regional and Language Options In the Control panel, choose Regional and Language Options/Region and Language (where you can set the format of the number display). When this is open, you will probably see that the computer is not set to US English. At the bottom of the page see the button for Additional Settings or […]

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Download troubleshooting

Download Troubleshooting If downloading process is blocked, you may need to turn off your antivirus temporarily. Save the file, then turn on your antivirus program. Then you can scan the file for you peace of mind. Chrome, unable to download exe files from Brain-Trainer – 1. In the top-right corner of the browser window, click […]

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Windows Updates – Disable

Instructions for turning off updates are below. Some users have found their computers have updated even after completing this. Try this instead: Click here Disable automatic updates using Administrative Tools Search and select: Administrative Tools Select: Services Or you can go to Control Panel > Administrative Tools > Services Scroll down to select: Windows Update […]

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Windows Build Version

Find out what Windows build version you are running. 1. In search type: run and open the Run application. 2. Type: winver and enter and a window should open to show what version your are running.