To re-register your TQ7, please initiate a support ticket for “Activate/Transfer License.” Our tech support specialist will meet with you online to add the folder location as an exclusion and complete the process.

When the installer is run, the setup file should have opened a “Read me” instruction document and launched the TQ7. This opens a dialogue box to advise that you need to enter a serial and key to unlock the TQ7. The following steps will be done to unlock the product:

• Enter the serial code into the dialogue window.
• Copy & send the resulting serial-checksum combination to BTI support.
• Enter the key that has been generated into the registration dialogue window.